Sitting here, trying to watch TV and not being able to, it makes me wonder further about the depths to which service has sunk.
The TV show is Star Trek: The Next Generation, but I have no idea what it is beyond that as it has been archiving and freezing the entire episode; only having a very few seconds actually watchable of the past 15 minutes.
Back in the day of broadcast television, before rich congressmen took it away from us with their HDTV, they used to have a please stand by standard of notification when they were having technical difficulties in television. Today, well they just don’t seem to give a damn.
You’ve paid for your service, but receiving service is optional. Service goes down, well that’s part of the service.
We buy items in the store which are broken off the shelf. Of course they are going to be broken as rich corporate types are more interested in making a few extra pennies by shipping jobs overseas where products are made to sub-standard levels and shipped here where it can be as good as a coin toss as to whether it works or not; remember, we are not important, just the people who are getting richer.
Now perhaps that is a bit of an overstatement, but many of us don’t feel that differently from that when service goes down, that new product we bought is broken, and nobody responsible just seems to give a damn. We’re expected to accept sub-standard in a Walmart world where sub-standard is all that is available.
Has this sub-standard infused much of the rest of many many services today?
A new fred’s store has opened here locally. In an area where disability has become a standard of living to where this is a first of the month town, they decide to have their grand opening on the last two two days of the month. They proclaim to be a low price leader, when in fact their prices are higher than other stores in the area. In addition, hardly anybody who works there knows where anything is, nor have they even familiarized themselves with their sale flyer.
fred’s is nothing unique as high grocery prices and retail incompetence is standard in this area. This type of standard is pretty much set in stone by a regional monopoly which keeps competition and sets prices where they want to benefit themselves only; that’s called a fiefdom.
The locally run utilities are probably even worse. People have had their power shut off in the dead of winter due to a paperwork error, but have to pay an extortionary reconnect fee, to keep from freezing to death. Other utilities cut off service for someone being a few days late on payment, and they cut off the wrong person’s service instead.
In some areas, incompetence is rife. They have the capabilities, but they are either too greedy or too stupid to use those capabilities. When greed wins out and people are lose their places just so someone can eek out a bit more profit, we all lose.
That has become the standard today, and is a standard which has put this economy where it is. Someone is always greedy, on a local or a national level. Sub-standard is the new standard, and so long as those making a profit from this new standard are living in their country club, white bread world, it will be difficult to change that.